Quick Start Video
Watch a 5-minute overview of eFit's key features and how to get started.
Watch VideoFind answers, tutorials, and support resources
New to eFit? Learn how to set up your account and get started.
Guides for instructors on managing courses and grading.
Help connecting trackers, logging activity, and more.
Troubleshooting sync issues, browser problems, and errors.
Payment questions, refunds, and account management.
Can't find your answer? Reach out to our team.
Everything you need to begin using eFit
Watch a 5-minute overview of eFit's key features and how to get started.
Watch VideoDownload our comprehensive setup guide with screenshots and step-by-step instructions.
Download PDFTo set up a new course: 1) Log in to your faculty dashboard, 2) Click "Create New Course," 3) Enter course details (name, dates, goals), 4) Configure grading thresholds, 5) Share the enrollment link with students.
Go to your course dashboard, click "Export Grades," select your LMS format (D2L, Canvas, Blackboard, etc.), choose the date range, and download the CSV file. Import this directly into your LMS gradebook.
Yes! Click on any student's name to access their profile. You can set individual step goals, activity minute targets, and custom accommodations. This is especially useful for students with disabilities or different fitness levels.
eFit uses multiple verification methods: device binding (links accounts to specific devices), GPS validation (optional), pattern analysis to detect anomalies, and timestamp verification. Suspicious activity is flagged for your review.
After logging in, go to "Connected Devices" and click "Add Device." Select your device type (Fitbit, Garmin, Apple Watch, Google Fit, Samsung Health) and follow the authorization prompts. Your activity will sync automatically.
Absolutely! You can use your smartphone's built-in step counter. Connect Google Fit (Android) or Apple Health (iPhone), which track steps using your phone's motion sensors. No additional device needed.
Try these steps: 1) Open your fitness app and sync manually, 2) Check that eFit still has permission in your device settings, 3) Disconnect and reconnect your device in eFit, 4) Wait 15 minutes and refresh. If issues persist, contact support.
Yes, we offer a full refund within the first 14 days of purchase if you're not satisfied. After 14 days, refunds are evaluated on a case-by-case basis. Contact support@efitsoftware.com with your request.
eFit works best on: Chrome (recommended), Firefox, Safari, and Edge. We support the two most recent versions of each browser. Internet Explorer is not supported.
eFit is a progressive web app (PWA) that works great on mobile browsers. You can add it to your home screen for an app-like experience. We also integrate with native fitness apps for step tracking.
Yes! eFit uses bank-level encryption (256-bit SSL), is FERPA compliant, and undergoes regular security audits. We never sell or share your data with third parties. See our Security page for details.
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